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Dalia is a Program Director of Faculty of Community Services programs at The Chang School of Continuing Education, Ryerson University, Toronto, Canada. She is a Ph.D. Candidate in the Department of Computer Science at Ryerson University and holds an M.Sc. in Instructional Design and Technology with specialization in Online Learning and a B.Sc. in Electronics and Communication Engineering with major in software programming. Dalia is a project management professional (PMP®), a Certified Internal Auditor for the ISO Quality Standards and certified as a facilitator and trainer for the Instructional Skills Workshops. As a contract lecturer, she taught courses in professional communications. Her research publications and interests lie in teaching and learning in higher education, online learning, continuing education and project management in groups.